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Theft alarm sound is delayed or not emitted

Symptoms: the theft alarm sound is not immediately emitted when power cord or flash drive is unplugged.

Cause:  Windows is not fully booted. Although the Windows desktop is visible, the Windows is still busy loading programs behind the scene.

Solution: Allow Windows to fully boot up. Or wait until the LAlarm icon appears in the notification area, which is located at the bottom right side of the screen.

Besides, it is also helpful to wait for 2 or 3 seconds before unplugging the power cord or flash drive after locking (Win+L). 

Note: If you're using LAlarm version 4 or older versions, the LAlarm icon won't appear- we recommend that you upgrade to a newer version.

Error message: "A critical error occurred. Please restart the system...."

The error message appears when the theft alarm goes off under the following condition: 1) You enabled email alert and 2) you are using LAlarm in non-administrator account.

Solution:  Upgrade to LAlarm version 5.6 or later versions.

Error message: not login as an administrator  

Description: When you run LAlarm setup program on Windows Vista 64 bit, you see encounter the following message: "Currently you are not login as an administrator of this computer…", .

Solution: Upgrade to  LAlarm version 4.0 or a later version.

General Failure error after clicking on Email Alert

Description: This error could happen on Vista if your computer name contains a non-English letter. The cause of the problem is due to a bug in Microsoft .Net and/or Vista. Microsoft has not provided a fix for this yet. 

Solution: Rename the computer name to another name that does not contain any non-english letters.  Computer name may also contain numbers.

Error message "A critical error occurred. Please restart the system...."

Description: the mentioned error message appears rarely after enabling SMS or email alert.

Solution: upgrade to version 5.3 or later version.

Error message "Windows cannot find 'iStart2.exe'. 

Description: The error message appears when you start the setup program on Windows XP that has no .Net installed. This affect only the early released copies of LAlarm version 3.3.

Solution: Install LAlarm version 3.4 or a later version.

Error message "Download and Install Microsoft .Net'. 

Description: The error message appears when you start the setup program. The message appears when your Windows XP computer does not have .Net version 2. (Vista and Windows 7 already have .Net 2). If your computer already have .Net, the error message can still appear when you are running LAlarm setup program in a non-administrator account.

In summary, the error message appears in either situation. 1) .Net 2 is not installed. or 2) the setup program is running in non-administrative account.

Solution: Install .Net 2 or logon to an administrator account before running the LAlarm software.


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